Partners

The platforms we build on

xAIa is a Vapi service partner, listed in Vapi's own partner directory. We build enterprise voice deployments on the platform layer rather than reinventing it, and we run them in production afterwards, which is the half that decides whether a deployment survives its first quarter.

What the partnership means

Platform and deployment are two different problems

A platform gives you the primitives. A deployment is what happens when those primitives meet your telephony, your CRM, your regulator and your call volume on a Monday morning.

  • The platform layer is not the hard part.

    Standing up an agent that holds a conversation is a good afternoon's work. Keeping it correct through a model update, a telephony fault at 2am and a change in the rules is the actual job.

  • We run it, not just build it.

    63+ agents in production across six industries, and over a million calls handled. Every failure mode on that list was found the expensive way, once, and is now something you inherit rather than discover.

  • The region is the differentiator.

    Arabic including Khaleeji register rather than Modern Standard read off a card, in-region residency, and UAE outbound rules enforced by configuration rather than by memory.

  • Your telephony stays yours.

    Connects to your existing telephony: SIP trunks, contact centre platforms, cloud PBX and licensed operator numbers. Your carrier keeps the trunk, the numbers and the regulatory relationship, and the agent registers against it like any other endpoint.

Being straight about it

When you do not need us

If you have in-house voice engineering, the use case is your core product rather than an operation, and the volume is low enough that the operating burden stays small, build it yourself on the platform directly. That is a real answer and we would rather say it here than three meetings in. Where it changes is when the operating burden becomes the cost, which it usually does somewhere between the pilot working and the second quarter of running it.

Building on Vapi and want it run properly?

Bring us the deployment, the telephony and the regulator. Thirty days from scoping to production, then thirty days of hypercare.