One AI employee for every platform.
WhatsApp, Instagram, Facebook, web chat, TikTok and email. One employee, one memory.
1M+
Production calls handled
63+
AI agents in production
90+
Languages
24/7
On shift, every channel
Every conversation in one place.
Six channels, one floor. Any thread can be taken over by a person mid-sentence.
FatimaSalam, where is my order? It said delivered but nothing arrived.
AI employeeOrder #83214 shows delivered to your building's reception at 14:10. I've requested the courier's proof of delivery and sent it here.
PDFPOD_83214.pdf Order looked up · ERP Proof of delivery sent Note logged → DispatchFatimaFound it with reception, shukran!
Illustrative product screens. Not actual client data.
Everything stays yours. We add the AI on top.
Your WhatsApp number, your Instagram, your website, connected under access rights you control.
Connected to your existing accounts. Nothing migrates, nothing extra.
It knows your business better than your best new hire.
Point it at your website, your price lists and your live systems, then watch it answer like someone who has worked there for years.
Do you have the corner sofa in stock, and the price?
4 in the Dubai warehouse
AED 3,950
including delivery
Illustrative of a live deployment's knowledge console.
Plugged into the systems you already run.
13+ systems it plugs into. Reads and writes, under the permissions you grant.
Salesforce, HubSpot, Zoho, Odoo and the rest of your stack, plus REST, webhooks and custom connectors for anything with an API.
Everything Meta gives your business, run by an AI employee.
Your number on the official WhatsApp Business Platform, set up inside Meta Business Suite, with your whole team and the AI employee answering on it.
Broadcast to thousands, then answer every reply.
One marketing template, sent as a broadcast and personalised per contact. Every reply comes back to the same inbox, and the AI employee works it.
- Audience segmented from your CRM
- Replies handled inside the 24-hour customer service window
- Delivery and read rates for every broadcast
Approved templates that reopen any conversation.
Marketing, utility and authentication templates are how you message a customer once the 24-hour customer service window has closed.
- Submitted for template approval once, then reused
- Reminders, renewals and delivery updates, sent on time
- Triggered by your systems, personalised per contact
A business customers can recognise.
Your name, your logo and your catalogue on the business profile, with Official Business Account status applied for as part of go-live.
- A business name customers see, not a raw number
- Catalogue, opening hours and links in the profile
- Meta Business Manager verification handled with you
Illustrative WhatsApp product screens. Not actual client data.
See what every channel is really doing.
Volume, resolution, handoff, first reply, hot topics: the numbers an operations lead runs the floor on.
Illustrative figures for a single deployment. Not actual client data.
It knows when to bring in a human.
You set the rules. It hands over with the whole thread, so your people start informed.
Customer inquiries
Can the AI agent handle the request?
Handled end to end
Answers, acts and logs the outcome.
HumanCustomer asks for a person
Human escalation
Your agent joins the same thread.
EmailApproval is needed
Approval email escalation
Approver gets summary and next steps.
TeamOutside its approved scope
Routed to the right team
The owning team picks it up.
Separately, recurring themes across every conversation are reported to your team each day.
Illustrative of a working day across live xAIa deployments.
90+ languages. Arabic first.
It replies in the customer's language, and switches mid-conversation when they do.
ArabicKhaleeji
ArabicSaudi
ArabicEgyptian
ArabicDarija
English
Hindi
Urdu
Tagalog
French
German
Spanish
Italian
Russian
Mandarin
Turkish
Portuguese+77morePlatform questions, answered.
Which channels does it cover?
WhatsApp (on the official Business API), Instagram, Facebook, web chat, TikTok and email, all on one shared customer memory, so context follows the customer across channels. Voice AI runs on the same memory as its own solution.
Will it work with the systems we already run?
Yes. The platform connects to CRMs, ERPs and help desks including Salesforce, HubSpot, Zoho, Odoo, Zendesk, Oracle, SAP, Microsoft, Slack and more, so agents can read and write records, not just chat.
Do we have to change our number or our accounts?
No. You keep your existing WhatsApp number, your Instagram and Facebook pages, your website and your inboxes exactly as they are. We connect to the accounts you already run, under access you grant, so nothing migrates and your customers see no change.
How does it escalate to us?
However your team wants to be reached. Based on the rules you set, it can escalate on any channel you use, and most teams prefer email: a single message with the full conversation summarised, the customer record attached, and the next steps your team should take. It can also hand over live in the console, or post to a shared channel.
Where does our data live?
Your conversations, customer records and system access stay within your environment and GCC data residency (UAE). Access is role-based and logged, and your data is never used to train shared models.
How long until we're live?
Most deployments go live in about 30 days: a scoped pilot on your data and systems, a supervised dry-run, then production, with your team watching every step.
Can our team take over a conversation?
Always. You set the rules for when an AI employee hands to a person, and your team gets a live view to step in with the full thread and context.