ComplAI
Every conversation,
checked against the rules.
“Who is actually listening to all of these?”
ComplAI is an AI brain built on your country's laws, your industry's regulations, and your own policies. It reads calls, chats, and documents, and returns a verdict you can defend.
The Gap
Your team hears 2%. ComplAI hears all of it.
2%
A human reviewer clears fifteen to twenty calls a day, so most regulated operations inspect only a sliver of what they record. The other 98 of every 100 calls happen without structured oversight.
100%
ComplAI makes every recorded conversation reviewable: transcribed, judged against the rulebook, and filed as evidence. Nothing is left to chance in the other 98%.
One Engine, Many Industries
Point it at any regulated conversation.
The engine does not change, the brain does. Pick your industry.
For Utility Brokers
Every energy deal, checked against the rulebook.
Obligations in energy sales attach to the whole deal, across every call it took to close it. ComplAI follows the deal, never only the call.
- Every sales and renewal call checked against regulator rules and supplier terms.
- Multi-call deals tracked end to end, so an obligation missed on call one is caught on call three.
- Disputed deals answered with the exact flagged seconds, ready in one click.
- Supplier audits met with evidence already on file.
Exhibit · Brokerage compliance review
Manual review vs ComplAI
Same rulebook, applied to every recorded sales call
Non-compliant deals surface in minutes with the flagged seconds attached, never in next quarter's audit.
For Sales Teams
Quality and claims on every call.
Script adherence, stated terms, and prohibited claims verified on every conversation, so coaching runs on real moments instead of samples.
- Every call scored against your script and claims policy, never a sample.
- Prohibited phrases and overpromises flagged to team leads the same day.
- Coaching clips pulled from real conversations, ready for the next one-to-one.
- QA coverage at full volume without adding QA headcount.
For Law Firms
Documents read against the law.
Contracts and filings checked clause by clause against the laws that govern them, with every finding mapped to its source.
- Clause-level review with citations to the governing law on every finding.
- Jurisdiction-specific rulebooks, version-controlled as the law changes.
- Findings ranked by severity so counsel reviews what matters first.
- Hours of first-pass review returned to the team on every matter.
For Insurance Brokerage
Conduct rules on every advised sale.
Advised sales calls checked against central bank conduct rules, disclosure and suitability obligations, and your internal policy, filed audit-ready.
- Disclosure and suitability verified on every advised call.
- Conduct rules and internal policy layered into one check.
- Audit-ready evidence on file before anyone asks for it.
- Escalations routed to compliance with the findings attached.
Live
Watch a call get judged in real time.
A regulated sales call, transcribed as it happens, with ComplAI's verdicts landing word by word. Compliant, risk, and breach, each with a reason and the rule it maps to.
ComplAI verdicts
The Brain
Built on the rules you answer to.
Every regulated conversation answers to layers of rules at once: the law of the land, your industry's regulations, your own policies, SOPs and scripts, and the flows of the vendors you sell for, because a British Gas deal and an E.ON Next deal are not validated the same way. ComplAI holds every layer in one brain, each rule traceable to its source clause, and reads your calls, chats, and documents against all of them at once.
Cross-Check
Multiple AI brains, one verdict.
A single model can misread a call, so ComplAI never lets one decide. Multiple AI brains read the same conversation, each holding its own rulebook: your regulator, your supplier terms, your internal policy. A verdict stands only when they agree. When they disagree, the call goes to your team with every finding attached, because the disagreements are where the real risk hides.
Timing
What was said, and when it was said.
Every call is split into its stages: opener, disclosure, terms, close. Each obligation is checked at the stage your regulator expects it, because a contract term revealed after the customer already agreed is a miss even though the words were technically said. ComplAI catches exactly that.
Agent · 14:29
Perfect, I will process that now on this recorded line. Just so you know, this locks you in for thirty-six months.
Evidence
The verdict, and the proof behind it.
A flag on its own is an argument. ComplAI highlights the exact words behind every finding, cites the rule they broke or satisfied from your rulebook, and files the clip, with who uploaded, reviewed, and listened logged automatically. When anyone challenges a call, your team answers with the highlighted phrase and eight seconds of audio, never a forty-minute search.
Oversight
The AI employees get reviewed too.
The AI employees placing hundreds of thousands of calls a month are reviewed on the same terms as humans, against the same brain, producing the same evidence. Very few vendors will audit their own output.
One review queue. Same rules for everyone on the team.
In Production
Proven at regulated scale.
600K+
Calls a month across deployments
100%
Recorded conversations reviewable
80%+
Manual review effort reduced
A leading UK utility brokerage, with 100% of recorded conversations analyzed by ComplAI.
Further Reading
On compliance and oversight
700,000 calls a month, 120 deals a day: why we built ComplAI
ComplAI, xAIa's proprietary compliance intelligence platform, reviews every call against the rules that govern it and turns each into an auditable record.
9 min read
Governing a workforce of AI employees: i-GENTIC explained
One AI employee is a tool. A dozen is a workforce, and a workforce needs governance. What i-GENTIC controls: permissions, approvals, audit trails.
5 min read
Who's accountable when an AI employee makes a decision?
The first question a GCC board asks about AI. The honest answer: AI acts within bounds you set, every decision is logged, and your people own the outcome.
4 min read