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Answered while you're with clients
New enquiries get a reply within a minute, even when every lawyer and adviser is in court or in a meeting.
AI receptionist for law firms and professional servicesNew clients answered and booked for law, accounting and setup firms.
Speak to usExample: Hi, my co-founder and I need a shareholders' agreement. Can we see a lawyer this week? The AI employee answers, and the result: Consultation booked with Reem, Wednesday 16:30; Matter brief and transcript saved for Reem.
- < 1 min
- to reply to a new client enquiry
- 100%
- of client conversations reviewed by ComplAI
- 90+
- languages for client calls and messages
- 1.5M+
- calls handled in production by xAIa's AI employees
Rules for advice, conflicts and client confidentiality.
Every conversation follows the rules your regulators set.
Advice and decisions stay with people
Anything that needs legal or tax judgement is booked with your lawyers and advisers.
Conflicts checked before the details
Both parties' names are checked first, and your firm decides on any match.
Client data kept in region
Held in the UAE, opened only by the roles you allow, with retention set by your firm.
The brief your lawyer gets before the consultation.
- Line answered.The call is picked up while your lawyers are in court or with clients.
- Names checked.Both parties are checked against your client records before the details are taken.
- Consultation booked.A slot in the right lawyer's diary, and the documents to bring sent on WhatsApp after the call.
- Brief sent.Your lawyer starts with the parties, the matter and the whole conversation.
- Clients
- Daniel Brooks, Aisha Rahman
- Matter
- Shareholders' agreement
- Conflict check
- No match in client records
- Consultation
- Wednesday, 16:30
- Documents
- Passports requested on WhatsApp
- Call
- Transcript attached
Example enquiry, ready for the lawyer
AI for professional services firms: law, accounting and setup.
Law firms
Accounting and tax
Business setup
Answer every new client, check for conflicts and book the consultation.
Every call and WhatsApp message answered, with the matter and its urgency recorded.
Law firms
Get every client's documents in before the filing deadline.
Year end, VAT and corporate tax status recorded before an adviser calls back.
Accounting and tax
Reply to every founder first and keep each licence and visa moving.
Activity, free zone or mainland, shareholders, visas and budget asked about in the first reply.
Business setup
What an AI receptionist changes for your firm.
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Through every filing deadline
Calls answered and documents chased in the weeks before corporate tax and VAT returns are due.
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Clients updated from the file
Questions about a hearing, a tax return or a visa application answered from your records, day or night.
Hear it for yourself.
Or listen to a recorded enquiry
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FAQ
Questions firms ask about an AI receptionist
What does an AI answering service do for a law firm?
- It answers the firm's calls and WhatsApp messages in the client's language, Arabic and English among the 90+ it speaks, and tells a new client from an existing one. A new client gives both parties' names for your conflict check, the type of matter and how urgent it is, then gets a consultation in the right lawyer's diary. Existing clients hear the next hearing date from the matter file, and a call about an arrest or a travel ban goes straight to the lawyer on call.
What happens when a client asks for legal or tax advice?
- The AI employee books them with a lawyer or adviser. Under Federal Decree-Law No. 34 of 2022, legal opinion and advice are work for licensed lawyers and legal consultants. Representing a client before the Federal Tax Authority is work for a registered tax agent. The AI employee answers practical questions from your approved content, such as the consultation fee or the documents to bring, and ComplAI reviews 100% of calls against those limits.
How is client confidentiality protected?
- Each caller hears that the call is recorded. Conversations are kept in the UAE, opened only by the roles you allow and held for the period your firm sets, and none of them is used to train shared models. The AI employee does not confirm to callers who your clients are, and both parties' names go through your conflict check before a matter is discussed. Firms in the DIFC and ADGM, which have their own data protection laws, keep the same controls.
Can it handle corporate tax and e-invoicing deadlines?
- Yes. Deadline weeks bring many calls at once, and each one is picked up with no hold queue. Corporate tax returns are due within nine months of the end of a tax period, which puts calendar-year companies on 30 September, and e-invoicing becomes mandatory in phases from 1 January 2027. The AI employee chases missing bank statements and invoices on WhatsApp, tells each client whether their return is filed, and books anything that needs advice with an adviser.
Can it follow up old enquiries or call existing clients?
- Existing clients, yes: reminders, document requests and updates. Accounting and setup firms can also follow up past enquiries as a marketing campaign under Cabinet Resolution No. 56 of 2024: the list is screened against the Do Not Call Registry first, calls are made from 09:00 to 18:00, the recording is announced as each call begins, and nobody who says no is called again. Law firms keep outbound calls to existing clients and people who asked for one, because the legal profession's Code of Ethics bars unsolicited contact with litigants.
How does it work with our receptionist?
- It works alongside them. Your receptionist keeps the clients in the office and the calls that need a person, and the AI employee takes the evenings, the weekends, the deadline days and every call that arrives at once. A firm can start with one line, such as its WhatsApp enquiries. xAIa took earlier pilots to production in 30 days.