AI payment reminder calls
Get paid sooner on every invoice you send.

Reminders before the due date, overdue chases in your approved wording, and payment dates written to your ledger.

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Example: Invoice 4471 is on hold. It needs our PO number on it. The AI employee answers, and the result: PO 7731 added to invoice 4471; Payment date saved to your ledger.

90+
languages, Arabic first
100%
of calls reviewed by ComplAI
30 days
from pilot to production

Why finance teams choose xAIa.

01 / 03

Paid sooner

Every invoice gets a reminder call before it falls due.

02 / 03

Relationships protected

Your approved wording on every call, calm when a customer pushes back.

03 / 03

Payment dates on record

Every promise to pay logged with amount and method, then followed up.

How each invoice is followed up

Every invoice followed up, before and after it falls due.

  1. Before due

    Reminder call

    3 working days out: invoice received, approved, PO number on file.

  2. Due date

    Payment run

    Payment run confirmed, remittance details read back.

  3. Overdue

    Overdue chase

    Chased in the wording your finance team approved.

  4. On the call

    Promise to pay

    Amount, date and method read back on the recording.

  5. After the call

    On record

    The ledger updated through Agent API, with a follow-up set for the promised date.

Controls on every collections call.

Every conversation follows the rules your regulators set.

  • UAE data residency

    Contact data handled under the UAE PDPL, Federal Decree-Law No. 45 of 2021.

  • A clear opening

    Every call opens with your company, the reason and a recording notice.

  • Calling windows and caps

    Calls stay inside your calling window, with a weekly cap per contact.

In short

xAIa's AI payment reminder calls work your aged receivables by phone, WhatsApp and email. A reminder goes out before each invoice falls due, overdue invoices are chased in the wording your finance team approved, promises to pay are captured with amount and date, and disputes go to a person with the transcript attached.

Enterprise

Built to run inside your enterprise.

IntegrationsAPI
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Your own systems

Your ERP and accounting ledger, your CRM and your case systems, through their APIs.

In a UAE cloud, inside your private cloud, or on premise in your own data centre. Speech recognition, the language model and the voice can all run in the UAE, so conversations are processed and stored in-country.

Your existing numbers, through a SIP trunk, cloud PBX or your contact centre platform. WhatsApp, Instagram and web chat run on the same AI employee.

Role-based access, audit logs on every action, limits your team sets, PII redaction, and ComplAI checking every conversation. Your data never trains shared models.

As many calls at once as your lines carry, with 57,000 handled in a single day.

Last updated

FAQ

Questions finance teams ask about AI payment reminders

Can an AI chase an overdue invoice without damaging the customer relationship?

That depends entirely on the wording, which is why the wording is fixed in advance. The agent reads the approach your finance and legal teams approved, on every call, with no drift on a bad afternoon and no escalation in tone because the customer pushed back. It never threatens, never implies legal action that has not been authorised, and stops the moment a customer says they dispute the invoice or is clearly in distress.

Does the AI negotiate a payment plan?

It offers only the payment plans your finance team approved in advance. For example, three instalments over 90 days with a minimum first instalment: the agent can offer that plan and record the customer's acceptance. A discount, a write-off or a longer term goes to a person with the full conversation attached. The agent also cannot accept or arrange a payment above the value ceiling you grant it.

What happens when the customer disputes the invoice?

The chase stops immediately. The agent captures what is being disputed in the customer's own words, tags the invoice as disputed in the ledger so no further reminder goes out against it, and routes it to the account owner or the credit control team with the transcript attached. Arguing a disputed invoice is how a collections process turns into a lost account, so it is a hard escalation trigger.

Do UAE telemarketing rules apply to a payment reminder call?

A reminder about an invoice a customer already owes you is not a marketing call, so the consent regime in UAE Cabinet Resolution No. 56 of 2024 is not the frame it sits in, and you should confirm your own position with counsel. The controls are applied as configuration regardless: a calling window, a cap on attempts per contact per week, and a recording notice at the start of the call. Contact data is handled under the UAE PDPL, Federal Decree-Law No. 45 of 2021, with recordings held in region.

See what an AI employee can do for your finance team.